Privacy Policy

Last updated: April 19, 2025

1. Introduction

At PrismMail, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully.

2. Information We Collect

We collect several types of information, including:

  • Account Information: When you register, we collect your name, email address, and password.
  • Email Content: We store the emails you send and receive through our service.
  • Usage Information: We collect data about how you interact with our service, including login times, features used, and device information.
  • Technical Data: This includes IP address, browser type, operating system, and other technical details.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Protect against malicious, deceptive, or illegal activity

4. How We Protect Your Information

PrismMail uses industry-standard security measures to protect your information, including encryption, firewalls, and secure server facilities. We implement end-to-end encryption for all email content to ensure that only you and your intended recipients can read your messages.

5. Your Rights and Choices

You have several rights regarding your personal information:

  • Access and update your information through your account settings
  • Request a copy of the data we have about you
  • Ask us to delete your data (subject to certain exceptions)
  • Opt out of marketing communications
  • Object to certain uses of your information

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings and other tools.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will delete or anonymize your information upon request, unless we have a legal obligation to keep it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@prismmail.com.